Our Gill & Hooper Lunch and Learn series has wrapped for the year, and what a wrap-up it was! Over at The Inn (which basically feels like our second homes at this point), we spent a relaxed but inspiring afternoon bringing people together from across the real estate industry and hearing from some of the stars from this year’s series.

We here at Gill & Hooper love a reflective moment, and we got thinking about what a wild, crazy ride the past couple of years have been (quite possibly the understatement of the century?) So what can we learn from the last two and a bit years – the good, the bad and the ugly? What are the changes we want to stay, and what are the challenges that we need to address as an industry?

It’s no secret that, in the collective mind of Gill & Hooper, the property management (PM) landscape (that is, the environment and context in which property managers are expected to operate in) is evolving exponentially. The challenge for the industry is in ensuring that professional practice keeps pace – that our people evolve in alignment (and with the knowledge to keep up) with rapid developments in technology, shifting market bubbles and heightened customer expectation.

If you’re thinking of starting a property management business; there are some pretty big things to consider—pros, cons and everything in between. Luckily for you, we’ve been there and got the (G&H branded) t-shirt, so we feel pretty well placed to impart some of the lessons we’ve learned and wisdom we’ve gained on our business journey so far. (You’re welcome!)

We talk a lot at Gill & Hooper about maximising employee engagement, and the importance of celebrating your team’s effort. How do we motivate employees to want to bring their best selves and maximum effort every day? In this article, we dive in to three things you need to consider when it comes to getting the most out of your people.

While recognition is sweet, let’s face it: award submissions are hard. They are time-consuming and can easily fall to the bottom of the to-do list with plenty of business-as-usual tasks to focus on. Having won a few awards in our time (#HumbleBrag), we’ve put together our three top tips for you when it comes to penning a submission that we think gives you the best chance of taking home the chocolates!

Unless you’ve been living under a Gill & Hooper shaped rock, you’ll know that we are passionate about building positive working cultures in the teams in which we work. For us, culture is at the core of what separates a high-performing team from an average one, and – as if we need to point it out – we’re not so big on average-performing teams…

Here at Gill & Hooper, we love a great book. We love reading them, listening to them and talking about them. And we especially love distilling their lessons and applying them to not only our work in real estate, but to our lives more broadly. So here are our three top recommendations for a book to jump into...